Combining Orders

Need to add something to your order?

You can add items to an existing order, provided it hasn't been packed yet. 
Please note, this option is only available until we begin packing your order. Once we start packing your order, the option will disappear. We pack orders between 9am and 3pm on weekdays and 1pm and 4pm on Saturdays. Until your order is packed, you can add to your order by following these steps*:

- Log into your account on the website
- Add items to your cart
- Proceed to checkout and select "combine with my existing orders" for the shipping method
- Complete your purchase

For international customers, your shipping rate is based on the parcel weight. If the initial shipping cost is not enough to cover your combined orders, we will send a request for payment of the additional cost of shipping. For UK customers, the combining of orders will not increase your postage cost.

*the combining orders feature is only available if you were logged in when placing the initial order. IF YOU CHECKED OUT AS A GUEST FOR THE INITIAL ORDER, THIS OPTION WILL NOT BE AVAILABLE